Policies

Shipping and Handling

Shipping and Handling Charges: Shipping and handling charges are based on total price of your order. Oversized or heavy items may have an additional shipping cost. This charge may not be calculated until the order is being prepared.

We will notify you if there is an increase in the shipping charge or your order prior to billing and shipping.

Shipment By UPS: We ship via UPS Ground or US Postal Service in the continental US. Shipments to Alaska & Hawaii and International orders will have an additional shipping cost applied.

Delivery Time: Allow 4-10 business days for delivery of non-backordered items in the continental US. Allow additional time for shipments to Alaska, Hawaii and International Orders.

Consolidated Shipments: Entire orders will be shipped together if possible.


Returns and Exchanges

 

All items are Returnable within 30 days of purchase for a full refund (less shipping/handling charges) if the items are in new and uninstalled condition. Prior to shipping you must obtain a Return Authorization Number (RMA#) from us.  Insurance and tracking number  is the responsibility of the sender, damaged items in shipping will be credit once the carries settles the claim. Remember, the carrier will only reimburse damage claims up to the insured amount.  All installed items, items missing packaging, missing manuals or warranty cards are not returnable.

 

Return Address:

Eastside Harley-Davidson- Returns

14408 NE 20th

Bellevue, WA 98007

 

 


Sales Tax

Sales tax is charged only in Washington State, which is 9.5%.


Payment Methods

Orders accepted via secure online order form only. Most major credit cards are accepted. Credit card purchases verified for your protection. We will Only ship to your verified Credit card billing address.


Backordered Items

Backorders: If an item is backordered, we will notify you via e-mail. Shipments scheduled more than 30 days after the order date: We will notify you via email and give you a cancellation option. Filling backorders: Backorders will be filled before new orders when the backordered items become available.


Policies

Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices subject to change without notice. Mistakenly posted prices on the website do not obligate us to those incorrect prices. We reserve the right to refuse to sell to anyone for any reason.


Secured Online Shopping

We guarantee your order's privacy and security over the web, with all transactions utilizing an SSL secure server connection. Verisign, Inc., provides our Secure Server Certificate through Dominion Enterprises.

Policies | Privacy | Terms | Site Map   ©2012 Dominion Enterprises